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Acceptable Use Policy

What you can't do on Creafl, so it stays safe for creators and customers.

Last updated September 28, 2026

On this page
  1. 1. Why this policy exists
  2. 2. Illegal, fraudulent and deceptive activity
  3. 3. Harmful behaviour
  4. 4. Security abuse
  5. 5. Spam and unauthorized messaging
  6. 6. Social automation abuse
  7. 7. Platform manipulation
  8. 8. Intellectual property and privacy
  9. 9. Illegal products and services
  10. 10. Payment abuse
  11. 11. Enforcement
  12. 12. Contact

1. Why this policy exists

Creafl is built for creators running real businesses. This policy describes activity that isn't allowed on Creafl, whether on creator websites, in products, in emails or in social automations.

2. Illegal, fraudulent and deceptive activity

Don't use Creafl for illegal activity, fraud, scams, deceptive business practices or misleading claims — including false income, health or results claims.

3. Harmful behaviour

Don't use Creafl for harassment, threats, hate or abusive activity.

4. Security abuse

Don't distribute malware, run phishing, attempt credential theft, or try to access accounts, systems or data without permission.

5. Spam and unauthorized messaging

Don't send spam or unsolicited bulk messages, email people who haven't agreed to hear from you, or abuse Creafl's email infrastructure.

6. Social automation abuse

Don't use Instagram or other social automations to spam, deceive, impersonate, or break the platform's rules.

7. Platform manipulation

Don't manipulate engagement, analytics or attribution, create fake accounts, or circumvent Creafl limits and restrictions.

8. Intellectual property and privacy

Don't infringe others' intellectual property or violate anyone's privacy, including by collecting personal data without permission.

9. Illegal products and services

Don't sell anything listed in our Restricted Products rules.

10. Payment abuse

Don't commit payment fraud or chargeback abuse, or use Creafl payments to disguise the nature of a transaction.

11. Enforcement

We may remove content, limit features, or suspend or terminate accounts that break this policy.

12. Contact

Questions about this policy or to report abuse can be sent to hello@creafl.com. You can also visit our Contact page.

Questions?

We're happy to help with anything in this document.

hello@creafl.com